Disclaimer: This is not a journal that's intended to parody anyone. This journal is not against piracy, nor is it against the corporate record labels. In fact, I have to give them props for at least
trying to have adequate distribution. There is nothing sarcastic about the title at all-- this is my own long-delayed expression of frustration at the number of deadbeat artists out there who take your money and then take six years to send you their products. That is, if they bother to do so at all.
I hate the RIAA. I mean, I utterly loathe it. I hate their ethos, I despise their lack of innovation, and I abhor a good portion of the corporate "music" schlock like Brittney Spears that they seem to insist on foisting on the long-suffering public. And a lot of excellent music is available out of their channels-- in fact, just about everything I listen to now comes from independent artists who either self-release, or release through independent labels. I prefer to have my money go to artists like these rather than to the greedy bastards at Warner, Sony (die, Sony, die!), EMI, and since I'm an utter sucker for CDs, you'd think I'd be their ideal market as well.
I do a lot of ordering through online mail order businesses, and buy a lot of albums from independent labels at a couple of our local independent record chains, and given a choice, these are my preferred ways of obtaining music mostly because of a chain of truly unfortunate circumstances I've had in trying to directly give my money to artists. I don't ask much, really. I give you my money, and I expect to receive the product I've purchased within three weeks if I'm ordering domestically, or within perhaps four if I'm ordering internationally, though I'll allow more if you communicate with me. Shipping rates aren't particularly expensive within the U.S. to send an item within a week from the opposite coast.
I have to give shout-outs to the best transactions I've had before I start in on the real ranting, because, really, it's not fair to the excellent and responsible bands to be lumped in with the vast array of deadbeats and borderline deadbeats out there.
The Bombs Of Enduring Freedom is the speed champion. I ordered the CD and had it in
three days shipped all the way from the U.K.! Another huge shoutout to Jennifer Gratz who runs the
Grayceon band store-- I received the CDs I ordered two days after I placed the order.
Thayer Cabin had my CD to me within ten days.
In Gowan Ring's online store had my CD to me within a similar time frame.
And that's it for the good and speedy transactions, alas.
My typical band-direct purchase goes something like this:
1) Look everywhere to make sure an online mailorder I've dealt with carries the item.
2) Give a resigned sigh and enter my PayPal information.
3) Never hear a peep from the musician, no order confirmation, nothing.
4) Wait, wait, wait, wait. This stage lasts about four weeks.
5) At the end of the fourth week, get supremely annoyed, and fire off a painfully polite, "Where's my stuff? Do you think it might have gotten lost in the mail?" email.
6) Wait a week for a response. Usually the CD materializes in my mailbox in that time, mysteriously postmarked for the day after my email was sent and shipped Priority.
Ahah! So I do get most of the CDs I order direct. True. But...
...enter the true deadbeats. I've had two. And they're agonizing to deal with. I'm half-tempted to name them, but if you've been around the Unknown Metal group at all, you can probably find one ranted about at length ;-)
The first is a half-local folk metal group, and half in the same state I live in. Now, you would think that would mean a speedy and quick transaction, right? I give them my money for the CD plus shipping charges, and all they have to do is put the CD in a little envelope and mail it to me. I'd have it in two days. Hah! This band actually gave me my first insight into how claim procedures at PayPal work. See, after a month, I was getting a little irritated, as I always do, since
![]()
at least one member lives twenty minutes away from me, so I sent off an email to check the shipping status.
Nothing. Nothing for two weeks. I filed my first "inquiry" with PayPal, in which the seller is supposed to reply. I waited a week or two, and the band
completely ignored PayPal. No reply to PayPal's official inquiry. I gritted my teeth and waited more. Then I filed an official claim. Then I had to wait another ten days for PayPal to make a determination. In that time, they contact the seller again, and the response, or lack thereof. And there was none. So, finally, twelve business days later, I got my money back.
In that time, I discovered on the marvelous webz, a statement from one of the band members, "Glad you guys like it, and I apologize for taking so long to ship...it sucks being so broke you can't afford postage."
Charge for farking shipping, then, deadbeats!
And my next band hasn't quite reached the PayPal stages yet, though I ordered a pair of CDs from them on June 24. So for four whole typical weeks, nuttin'. So I sent off an email asking how it was shipped and got, "Oh crap! I missed your order! I'll ship it soon. I'm sorry, I haven't been feeling well." Well, ok, I'm not one to harass the sick. Plus there was sufficient enough panic in the email ("Reply back as soon as you get this!") to mollify me somewhat and engage my compassion. I hate that sympathetic reaction in me, really, because...
I waited by the mailbox for more weeks. Nuttin' nada... Now, sometimes, shipping something "media mail" can take a long time, so I thought I'd check again. I sent a, "When and how did you ship the CDs? Could they have gotten lost?"
A week went by with no reply. But, I thought, since I sent the email mid-week, and it's prime vacation season right now, that maybe the guy took a break. Finally, last night, I got a reply. "I have a package ready for you. I'll be shipping it tomorrow! How did you hear about us?"
WTF??? I ordered on June 24, and it's finally
shipping on August 11? I've been too enraged to reply. I mean, hopping fucking mad! So mad that if one of the band members appeared in front of me, I'd have to be put in handcuffs to avoid decking him (her?) in the chops! And I'm still growling. RRRRRR!
Really, all I ask is you give me the stuff I bought. Within a month, especially if you're in the same country I'm in. If you can't afford to ship the item,
charge me for shipping. I like your music. I'll pay shipping. I'll even pay more shipping so that you can afford to send it to me first class or priority. I'll like your music even more when I have a CD with me that I can caress, fondle, and play on the stereo and on my computer. And, you know what? If you give me the stuff I bought, I'll even give you
more of my money when your new CD comes out, and I'll be happy as a clam doing it, too.
And if you, band, hate shipping things direct so much, try getting your stuff carried by one of my favorite mailorders, like
CD Baby, a place I browse constantly for new artists. They ship staggeringly quickly, are very communicative, and are a real pleasure to deal with. You might even find new fans by having your stuff listed there!