Won't let me 'sign in'

- Elluhh disse...
- Usuário
- Mai 7 2009, 1h46
Won't let me 'sign in'

So a while ago my scrobbler just stopped scrobbling.
So I tried everything.
Finally I uninstalled and reinstalled the program.

Now it won't let me sign in.

It goes to the set up page, I put in my user name and password then hit next, but nothing happens!
I kept trying to uninstall and reinstall but nothing is working.

I am using Windows XP.

Help!

[quote][b][user]Elluhh[/user][/b] disse: So a while ago my scrobbler just stopped scrobbling. So I tried everything. Finally I uninstalled and reinstalled the program. Now it won't let me sign in. It goes to the set up page, I put in my user name and password then hit next, but nothing happens! I kept trying to uninstall and reinstall but nothing is working. I am using Windows XP. Help![quote]

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- vangoghgo disse...
- Usuário
- Mai 7 2009, 20h33
same exact problem :(

[quote][b][user]vangoghgo[/user][/b] disse: same exact problem :([quote]

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- Musicboehmy disse...
- Assinante
- Mai 8 2009, 2h19
Won't let me 'sign in'

same problem here, too. Why doesen't help anyone from the support-team ?

My New Group: BAND OF THE WEEK

[quote][b][user]Musicboehmy[/user][/b] disse: same problem here, too. Why doesen't help anyone from the support-team ?[quote]

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- pawelscb disse...
- Usuário
- Mai 8 2009, 15h19
same here ;/

but what's more interesting, before i reinstalled the application, completely out of the blue it scrobbled a few tracks but wouldn't work again after that... wtf?

[quote][b][user]pawelscb[/user][/b] disse: same here ;/ but what's more interesting, before i reinstalled the application, completely out of the blue it scrobbled a few tracks but wouldn't work again after that... wtf?[quote]

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- foreverautumn disse...
- Equipe
- Mai 8 2009, 15h49
Try this:
http://www.last.fm/forum/34905/_/527107/1#f9305031

foreverautumn said:
Check if there's a firewall or another security program blocking your scrobbler from connecting to the internet to verify your user details.

I know there have been problems with a security program called Bitdefender where exactly this happens (scrobbler hangs during installation, the step where you enter your username and password). Normally there's an error message but it may happen there is none if not the program itself is blocked, but its internet connection is blocked in some other weird ways.

Try this search for more help with Bitdefender or search for your firewall/security program, maybe there have already been other threads with more tips, too:
http://www.last.fm/forum/search?q=bitdefender&forums=34905

[quote][b][user]foreverautumn[/user][/b] disse: Try this: http://www.last.fm/forum/34905/_/527107/1#f9305031 [quote][b][user]foreverautumn[/user][/b] said: Check if there's a firewall or another security program blocking your scrobbler from connecting to the internet to verify your user details. I know there have been problems with a security program called Bitdefender where exactly this happens (scrobbler hangs during installation, the step where you enter your username and password). Normally there's an error message but it may happen there is none if not the program itself is blocked, but its internet connection is blocked in some other weird ways. Try this search for more help with Bitdefender or search for your firewall/security program, maybe there have already been other threads with more tips, too: http://www.last.fm/forum/search?q=bitdefender&forums=34905[/quote][quote]

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- Ozzyneito disse...
- Usuário
- Mai 10 2009, 13h58
Hi!

In my case the solution was heavyweight virus/spyware/trojan scanning. Now, after several cleaning tools and dozens of killed spywares it works perfectly.

[quote][b][user]Ozzyneito[/user][/b] disse: Hi! In my case the solution was heavyweight virus/spyware/trojan scanning. Now, after several cleaning tools and dozens of killed spywares it works perfectly.[quote]

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- RobertoDoR disse...
- Usuário
- Mai 10 2009, 20h15
Same problem here, I have reinstalled the program a thousand times for the last five days!

[quote][b][user]RobertoDoR[/user][/b] disse: Same problem here, I have reinstalled the program a thousand times for the last five days![quote]

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- ILoveHanson disse...
- Usuário
- Mai 11 2009, 2h28
mine is doing the same exact thing. it wouldn't connect to server, so i uninstalled and reinstalled, and now it gets stuck on the login screen. i even tried system restore and it didn't work, and now my computer is even more messed up. if it were a firewall of some sort how would i find that out? i didn't make any changes to my firewall settings. it just stopped scrobbling out of nowhere on may 1st.

[quote][b][user]ILoveHanson[/user][/b] disse: mine is doing the same exact thing. it wouldn't connect to server, so i uninstalled and reinstalled, and now it gets stuck on the login screen. i even tried system restore and it didn't work, and now my computer is even more messed up. if it were a firewall of some sort how would i find that out? i didn't make any changes to my firewall settings. it just stopped scrobbling out of nowhere on may 1st.[quote]

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- pospolen disse...
- Usuário
- Mai 11 2009, 11h59
I have same problem either since electricity went off. I don't use any security program and my firewall is off.

Who killed bambi?

[quote][b][user]pospolen[/user][/b] disse: I have same problem either since electricity went off. I don't use any security program and my firewall is off.[quote]

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- RobertoDoR disse...
- Usuário
- Mai 12 2009, 12h36
I have just realised that I can login from other PC's but not from my laptop, I don't know what to do anymore!

[quote][b][user]RobertoDoR[/user][/b] disse: I have just realised that I can login from other PC's but not from my laptop, I don't know what to do anymore![quote]

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- pospolen disse...
- Usuário
- Mai 12 2009, 18h20
I fixed it with system restore.

Who killed bambi?

[quote][b][user]pospolen[/user][/b] disse: I fixed it with system restore.[quote]

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- Jens14 disse...
- Usuário
- Mai 12 2009, 20h48
I got the same exact problem :(

Jens.

[quote][b][user]Jens14[/user][/b] disse: I got the same exact problem :([quote]

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- narps disse...
- Usuário
- Mai 12 2009, 21h23
Same with me. When I switched browers the logging in problem got fixed, but I still can't scrobble. Also it doesn't display my 7 day charts.

[quote][b][user]narps[/user][/b] disse: Same with me. When I switched browers the logging in problem got fixed, but I still can't scrobble. Also it doesn't display my 7 day charts.[quote]

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- Jarvis1990 disse...
- Usuário
- Mai 12 2009, 21h51
pospolen said:
I fixed it with system restore.

Thank you!

did the same thing and it appears to have sorted it (as well as some nagging problems with my browser)

[quote][b][user]Jarvis1990[/user][/b] disse: [quote][b][user]pospolen[/user][/b] said: I fixed it with system restore.[/quote] Thank you! did the same thing and it appears to have sorted it (as well as some nagging problems with my browser)[quote]

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- novass disse...
- Usuário
- Mai 13 2009, 15h31
I have the same problem. :( how can i fix it?

[quote][b][user]novass[/user][/b] disse: I have the same problem. :( how can i fix it? [quote]

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