Fórum » Feedback and Ideas

The amount of trolling, flaming and spamming on this website is amazing

 
  • I can't help but think that you guys are overcomplicating this!

    I've tried before, but I'll try again with a screenshot. Here's the current state of the Coldplay shoutbox:



    An absolute mess. Spam, cut/pasted opinions presented as fact, and... um... nonsense. This is only a small section of the shoutbox (it gets worse) and it's only one artist.

    The simple questions are thus:

    (1) Is it acceptable that users (and, in my case, paying users) should have to wade through such tripe if we want to use the site as intended - to discuss music with other users?

    (2) In this example, 1 of the posts is worthy of reporting to moderators because it is a spam link to a forum (and, in fact, they've spammed it over other artists' pages too). I could do last.fm a service by finding a moderator, composing a message, pointing out the user and their spamming. And then the moderator has to review the complaint - they've already stated elsewhere that they can receive hundreds of reports a day - and decide whether to act upon it. What is so hard about having a simple "Report Spam" link next to each shoutbox post (a la YouTube) to streamline this whole process, and make it easier to get the site back in line?

    ...there are obviously more issues, particularly with the nature of trolling and whether we should just have to live with it, but I think these are the key ones that the topic is founded on.

    • dankine disse...
    • Assinante
    • Mar 8 2009, 20h51
    shoutboxes arent intended for in depth discussion, groups in that case. but the rest, yeah.

    'Maybe living and dying are the same thing, maybe the fact that we turn them into two different things is why we feel so lost.'

    Help with Auto corrections
  • To be honest i actually like the word collage at the bottom of each last.fm page. Even the nonsense. It's people shouting. Who expect a discussion on a high traffic page like Coldplay? ...and i don't see what's wrong in the screenshot. Basstheist has a point, nos3picker is cool and defiance67 even tries a discussion.

    No offence, i find it interesting that those who start threads complaining about offensive or annoying content mostly listen to music that is meant to be offensive or annoying. Be it hip hop or metal. Considering this and the amount of users (compared to moderators) it's astonishing how civilized this site is.

    • gwalla disse...
    • Usuário
    • Mar 8 2009, 23h28
    Babs_05 said:
    It's very much on-topic. The site is designed by young males for young males, as most things in the world are. You being a bloke yourself, you probably won't see it, but all the values here are bloke-ish.

    It isn't fair that everyone else should have to put up with what's largely only acceptable to this one demographic. It seems to be a case of either accepting the status quo or not using the site at all. As long as your demographic gets what you want, that's all that matters, isn't it?
    LOL WACHU TALKIN BOUT THER R NO GIRLS ON TEH INTARNETS

    Ahem.

    Seriously though, I like the idea of ignore lists blocking shouts by ignored users by replacing them with something like "This post hidden because you are ignoring <user>".

    I think it would also be handy to be able to "ignore" words or phrases so posts containing them are hidden. You could name each filter, and the message would be "This post hidden because it matches your filter: <filter name>". An option to ignore diacritics (so persistent trolls couldn't dodge filters by typing things like "fúck") and maybe one for 1337-style substitutions ("£u¢k3r") could also be helpful.

    To prevent spammy types from flooding shoutboxes, and to maximize the number of posts with content appearing on a page, successive posts blocked for the same reason could collapse into a single message: "3 posts hidden because you are ignoring Hasselhoff", "5 posts hidden because they match your filter: The F-Word".

    • Babs_05 disse...
    • Assinante
    • Mar 9 2009, 4h41
    So basically, when someone joins the site, they're expected to set their filters up, alongside getting to know their way around and tackling the learning curve. There would still be complaints because it won't be tidied up and ready to go like some of the other big, popular sites.

    Sorry to burst your bubble there, gwalla, didn't want to disillusion you. (I know you were kidding.) Yes - girls, ladies, children, parents, teachers, guardians, housewives, ill people, disabled, old people, employed, unemployed, all the creeds and colours. If people don't feel welcome, they don't join in. Doesn't mean they're not here. And that's the point about crappy shoutboxes on artist pages - they're off-putting the way they are right now.

    • DFA1979 disse...
    • Moderador
    • Mar 9 2009, 8h05
    Babs_05 said:
    So basically, when someone joins the site, they're expected to set their filters up, alongside getting to know their way around and tackling the learning curve. There would still be complaints because it won't be tidied up and ready to go like some of the other big, popular sites.
    It could quite easily have a pre-set swear filter in the settings menu, then additional (personalised) ones as an option for those who need them.

    • rickskin disse...
    • Assinante
    • Mar 9 2009, 8h45
    StudleyUK said:
    I can't help but think that you guys are overcomplicating this!

    I've tried before, but I'll try again with a screenshot. Here's the current state of the Coldplay shoutbox:



    An absolute mess. Spam, cut/pasted opinions presented as fact, and... um... nonsense. This is only a small section of the shoutbox (it gets worse) and it's only one artist.

    The simple questions are thus:

    (1) Is it acceptable that users (and, in my case, paying users) should have to wade through such tripe if we want to use the site as intended - to discuss music with other users?

    (2) In this example, 1 of the posts is worthy of reporting to moderators because it is a spam link to a forum (and, in fact, they've spammed it over other artists' pages too). I could do last.fm a service by finding a moderator, composing a message, pointing out the user and their spamming. And then the moderator has to review the complaint - they've already stated elsewhere that they can receive hundreds of reports a day - and decide whether to act upon it. What is so hard about having a simple "Report Spam" link next to each shoutbox post (a la YouTube) to streamline this whole process, and make it easier to get the site back in line?

    ...there are obviously more issues, particularly with the nature of trolling and whether we should just have to live with it, but I think these are the key ones that the topic is founded on.



    You gotta be kidding!! I don't find anything offensive about that screenshot at all. It looks the way a shoubox is supposed to look: people giving brief opinions-sometimes silly or stupid, but nothing offensive. You have a point about the spam. But, otherwise, shoutboxes aren't supposed to be serious discussion forums. That what the journals and articles are for.

    • Demun210 disse...
    • Assinante
    • Mar 9 2009, 12h48
    I find the shoutboxes a real drag at times. You expect there to be the odd messages that you just skip past and ignore, but lately I've noticed a real increase in the amount of these postings. It's interesting to read disagreements and discussions that's relevant to the band and/or their music, but on the shoutboxes for the more popular bands that's getting hard to come by. Before it's never really affected me I rarely go on those bands pages, but the other day I did and was amazed at just how little "relevant" comments there were. Of course one person's idea of relevant may be different from the next, but I dont think you need to look too far to see the problems on these pages. It's just a shame because it spoils page after page on this website that should be so much more interesting or useful.

    I dont think there needs to be a whole new re-write of the site policies, or the approach to the site in general, I just think there needs to be something more in place to reduce the amount of rubbish. The site has some great features, I'd rather not see them ruined.

  • gwalla said:
    Seriously though, I like the idea of ignore lists blocking shouts by ignored users by replacing them with something like "This post hidden because you are ignoring <user>".

    You might like to try this Greasemonkey script I wrote.

    http://userscripts.org/scripts/show/44086

    last.fm#DIV(class=messageSig)
    • Babs_05 disse...
    • Assinante
    • Mar 12 2009, 1h07
    oooh! tell us more. what's it do?

    [edit] found the thread you nabbed that from. I see.

    Not sure. Won't we end up forever adding people to the ignore list? Looks like an awful lot of admin to me. I don't want to spend all day policing myself. :s

    • gwalla disse...
    • Usuário
    • Mar 12 2009, 4h50
    Babs_05 said:
    Not sure. Won't we end up forever adding people to the ignore list? Looks like an awful lot of admin to me. I don't want to spend all day policing myself. :s
    It's not meant to be an alternative to the mods, really. Just an additional tool for self-defense.

    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 7h26
    brtkrbzhnv said:
    You might like to try this Greasemonkey script I wrote.
    I was looking for greasemonkey script like this the other day. Cheers mate. :)

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 7h45
    Babs_05 said:
    It's very much on-topic. The site is designed by young males for young males, as most things in the world are. You being a bloke yourself, you probably won't see it, but all the values here are bloke-ish.
    According to this study, Last.fm is quite diverse. I have complained about flaming on this site but it's quite tolerable here compared to other forums which I follow. I just try to ignone the stupidity which isn't always easy.

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • Pyrion disse...
    • Assinante
    • Mai 4 2009, 9h38

    Re:The amount of trolling, flaming and spamming on this website is amazing

    RedEyedMonster8 said:
    I've seen racists, neo- nazis, homophobes, and all other kinds of hateful people on here.


    You must be new here. Welcome to the Internet.

    VGoRiLLaZ said:
    I think that one of the solutions is adding the "Mark as (offensive, spam, etc.)" option next to shouts, so users can mark the offensive ones, and moderators could review and delete them, if necessary. If one user, for example, posts 10 offensive shouts, he gets banned from shouting for a certain amount of time.
    Last.fm does need better moderation and more international moderators.


    You do realize that the moment such a system is implemented and announced, it's going to be flooded with bogus flags of content that (may be inane, but) won't actually be offensive? Between the abusive users doing it for their own amusement and every single user that has their panties in a twist over something, nothing of value will be gained from such a system.

    I mean, just figure how many sycophants will flag the remotest negative comment about their favorite artist as "offensive." If such things were strictly enforced, the shoutboxes would be a haven for asskissers and astroturfers cuz everybody else would have their comments flagged as "offensive."

    Editado por Pyrion em Mai 4 2009, 9h57
    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 9h57
    StudleyUK said:
    I can't help but think that you guys are overcomplicating this!
    The simple questions are thus:

    (1) Is it acceptable that users (and, in my case, paying users) should have to wade through such tripe if we want to use the site as intended - to discuss music with other users?
    You started one of the most commented thread where some seem to think that we should wade through tripe to get some answers. So what do you think? ;)

    What is so hard about having a simple "Report Spam" link next to each shoutbox post (a la YouTube) to streamline this whole process, and make it easier to get the site back in line?I second that. Of course one could use report form or contact moderators but a "Report" link could make things a little bit easier. :)

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • Babs_05 disse...
    • Assinante
    • Mai 4 2009, 10h51
    jotakoi said:
    StudleyUK said:
    I can't help but think that you guys are overcomplicating this!
    The simple questions are thus:

    (1) Is it acceptable that users (and, in my case, paying users) should have to wade through such tripe if we want to use the site as intended - to discuss music with other users?
    You started one of the most commented thread where some seem to think that we should wade through tripe to get some answers. So what do you think? ;)
    that's not fair, Studley meant the whole site not one poxy thread - and I agree with him. (and as for that thread, sit down with a snack, like the rest of us did, and just read)

    What is so hard about having a simple "Report Spam" link next to each shoutbox post (a la YouTube) to streamline this whole process, and make it easier to get the site back in line?I second that. Of course one could use report form or contact moderators but a "Report" link could make things a little bit easier. :) I'm sure we've requested this many times. +1

    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 11h07
    Babs_05 said:
    that's not fair, Studley meant the whole site not one poxy thread - and I agree with him. (and as for that thread, sit down with a snack, like the rest of us did, and just read)
    Sorry, I don't have time for that, like the most of us don't. I just want the facts (kudos to you Babs) not the whole poxy thread. Besides that my little remark just points out that I agree with Studley. We should not be forced to wade through such tripe anywhere on the site. ;)

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • Babs_05 disse...
    • Assinante
    • Mai 4 2009, 11h53
    make the time - or shoot yourself in the foot with your own ignorance. (not directed at you jotakoi, I know you read more than you let on. ;-) )

    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 12h07
    Babs_05 said:
    make the time - or shoot yourself in the foot with your own ignorance. (not directed at you jotakoi, I know you read more than you let on. ;-) )
    And I do get the most of it too... ;)

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • disse...
    • Usuário
    • Mai 4 2009, 14h13

    Re: Re:The amount of trolling, flaming and spamming on this website is amazing

    Pyrion said:
    VGoRiLLaZ said:
    I think that one of the solutions is adding the "Mark as (offensive, spam, etc.)" option next to shouts, so users can mark the offensive ones, and moderators could review and delete them, if necessary. If one user, for example, posts 10 offensive shouts, he gets banned from shouting for a certain amount of time.
    Last.fm does need better moderation and more international moderators.


    You do realize that the moment such a system is implemented and announced, it's going to be flooded with bogus flags of content that (may be inane, but) won't actually be offensive? Between the abusive users doing it for their own amusement and every single user that has their panties in a twist over something, nothing of value will be gained from such a system.

    I mean, just figure how many sycophants will flag the remotest negative comment about their favorite artist as "offensive." If such things were strictly enforced, the shoutboxes would be a haven for asskissers and astroturfers cuz everybody else would have their comments flagged as "offensive."


    I totally agree. Its the internet, what do you expect?

    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 15h29

    So?

    Pyrion said:

    You do realize that the moment such a system is implemented and announced, it's going to be flooded with bogus flags of content that (may be inane, but) won't actually be offensive? Between the abusive users doing it for their own amusement and every single user that has their panties in a twist over something, nothing of value will be gained from such a system.
    Do you really think that people who abuse the abuse reporting systems - in websites which use those systems (and Last.fm has one too already) - aren't handled accordingly?

    You must be new here. Welcome to the Internet.Indeed.

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • Pyrion disse...
    • Assinante
    • Mai 4 2009, 19h25

    Re: So?

    jotakoi said:
    Do you really think that people who abuse the abuse reporting systems - in websites which use those systems (and Last.fm has one too already) - aren't handled accordingly?


    It doesn't matter if they are. You open up shoutbox comments to moderation, you're going to have an exponential increase in the amount of shit the moderators have to put up with. Not to mention more work put into the backend to handle things like flagging abusive users for automatic discarding of comment flags, assuming the mods don't simply ban them the first time around.

    Face it, what's considered "offensive" is relative to the viewer, and everybody has differing standards. What you consider offensive I likely consider hilarious, because I don't let shit like that bother me. It's just words, big fucking deal, INTERNET IS SERIOUS BUSINESS and all that.

    • jotakoi disse...
    • Usuário
    • Mai 4 2009, 21h44

    Re: Re: So?

    Pyrion said:
    It doesn't matter if they are. You open up shoutbox comments to moderation, you're going to have an exponential increase in the amount of shit the moderators have to put up with. Not to mention more work put into the backend to handle things like flagging abusive users for automatic discarding of comment flags, assuming the mods don't simply ban them the first time around.
    Shoutbox comments are open to moderation already: http://www.last.fm/help/faq?category=Miscellaneous#265

    There's no doubt that adding a "Report" link will increase the amount of reports made to moderators but I don't think it will be exponential (at first yes, maybe). Let's hear what mods think about it shall we?

    Face it, what's considered "offensive" is relative to the viewer, and everybody has differing standards. What you consider offensive I likely consider hilarious, because I don't let shit like that bother me. It's just words, big fucking deal, INTERNET IS SERIOUS BUSINESS and all that.Why so serious? :D

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
    • fmera disse...
    • Assinante
    • Mai 5 2009, 6h31
    this thread's meandering. let's try again...

    U.G.L.Y. - changing the face of music, one artist at a time.
    • jotakoi disse...
    • Usuário
    • Mai 5 2009, 7h41
    fmera said:
    this thread's meandering. let's try again...
    A quick fix. It works.

    "The truth will set you free. But first, it will piss you off."
    -Gloria Marie Steinem
Usuários anônimos não podem postar mensagens. É preciso fazer login ou criar uma conta para postar nos fóruns.