oops! erroro connecting

i sent out a share link to some friends
but when they click on the link
& it brings them to the artist page & they click 'play'
it shows > oops! error connecting
but when i click on the exact same link
i can connect....
the share link sent via email doesnt require mi to be signed in as a member
so that rules out that not being a member as a reason for the issue....

does anyone have any suggestions?

i've had 5 friends try the same artist and they all get oops error connecting
except for mi ...so i'm wondering if somehow i have blocked others getting access to listening to my artist :Empress Dj Luckyy Starr
maybe you can check it out from your end & let mi know what i can do

much thanx
L*