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Play counter messed up

 
    • Suicbic disse...
    • Assinante
    • Out 20 2008, 19h39
    Need fixing!

    • WietseW disse...
    • Assinante
    • Out 20 2008, 21h55
    Me too!
    lost all my plays this morning

  • hi again. mine was just a password problem. the counter works again, i just "lost" about 200 scrobbles from the last 2 days.

  • counter reset not by me

    yes suddenly my counter went from 42,000 to 10

  • Many Thanks for tha fix!!

  • do you have to report if this happens? my counter went from 59500 something to exactly 1 this morning. should i just wait?

    • posteli disse...
    • Usuário
    • Out 21 2008, 11h34

    Song count

    Play count reset to 0. I didn't reset myself.
    Must be something major, seems a lot of users are affected.
    :(

  • Aye, I've gone from around 65K or higher to... 11 (eleven). Hoping this clears itself up, as my library still seems to reflect hundreds of plays for hundreds of artists...?

  • Sorry guys, this still happens to some users and we're looking at the problem.

    In any case, please don't worry too much - if it happens that your tracks played counter goes down to very low numbers as described here, you haven't lost any scrobbles or anything, unfortunately it's just displaying an incorrect, low value. It should correct itself within 24 hours.

    Again, sorry for the inconvenience!

  • Mine is back where it's supposed to be. I take it from foreverautumn's post that if this happens again, it corrects itself naturally & doesn't need to be reported?

    Thanks for your help!

  • yep

    There's two things mahfuckas gotta know about J to the R.O.C. straight up ya nam'sayin.

    First of all, I spin more rhymes than a lazy susan, and I'm innocent until my guilt is proven.

    Peace, Representin' Sunnyvale straight the fuck up.

    Editado por markbutler31 em Out 22 2008, 22h43
  • Same here... Counter has been set to "0" Plays... Do I just have to wait?

    thx in advance

    - Alright, I just deleted an Artist and everything should work now...


  • There's two things mahfuckas gotta know about J to the R.O.C. straight up ya nam'sayin.

    First of all, I spin more rhymes than a lazy susan, and I'm innocent until my guilt is proven.

    Peace, Representin' Sunnyvale straight the fuck up.

    Editado por markbutler31 em Jan 2 2009, 16h24
    • dmenhart disse...
    • Usuário
    • Out 23 2008, 13h37

    Play Counter Reset

    My play counter has been reset, I was wondering if you guys could fix it.

    Thanks

    • sluddy disse...
    • Usuário
    • Out 23 2008, 16h19
    hey, mine has dropped from around 35k to 5k. Any idea when this will be fixed or whether it has done it for good??

    Thanks

  • foreverautumn said:
    In any case, please don't worry too much - if it happens that your tracks played counter goes down to very low numbers as described here, you haven't lost any scrobbles or anything, unfortunately it's just displaying an incorrect, low value. It should correct itself within 24 hours.

    So please give it 24 hours to resolve itself. If it is still not fixed then, we can have a look! :)

    • karaliz disse...
    • Usuário
    • Out 23 2008, 18h36
    same here :(

  • Mine has also dropped to 0, saw it yesterday afternoon :(

  • hey i've lost about 1thousand and a little more of scroobles lol now im with less than 200. fix it please

    actualy the correct counter is about 3000 plays but ill have to calculate it better

    but please fix it

    • davets50 disse...
    • Usuário
    • Out 27 2008, 13h08
    my counter reset itself last night, still waiting for it to correct itself.

    • snoweyuk disse...
    • Usuário
    • Out 27 2008, 21h59

    snoweyuk

    I'm quite new to this, but it seems that only about 50% of the songs I've played from my Ipod today have been scrobbled.

    21 out of 40. There is no logic to what it has captured and what it hasn't, when I compare Itunes with the recently played list (10 plays), or the tracks list (21 plays).

    Is this a temporary glitch or a common event?

    The site seems to be very good in principle, but if the counts aren't accurate.........

    • ap0ria disse...
    • Usuário
    • Out 28 2008, 1h01
    menslar said:
    My profile was nearing 65,000 scrobbles. Now it's at 37, and I did NOT reset it. I have more plays showing for my top 6 artists from the past 7 days than that. I have to assume that this is a temporary problem and that my full scrobble count will return soon. My charts appear to be ok; it's apparently just the count presented at the top of my profile page that is messed up. So it's gotta be temporary. Just gotta be.


    Same happened here, except it wasn't just the counter - ALL of my plays were completely reset. I lost 32,220 plays. 2 1/2 years of listening to music. Nothing has come back, and it's been four days.

    • vibezoom disse...
    • Usuário
    • Out 28 2008, 9h14

    similar problem

    I've been facing a similar problem, none of my tracks in my profile got lost but they are simply not adding up since 22nd Oct. Neither the counter nor the charts nor the "previously listened tracks" get updated. (But e.g. recently loved tracks do appear in the profile - strange) Scrobbling works and I can see those recently listened tracks in the cache. It's not a problem of the software or settings of my computer because it all works for another user when she logs in from this computer. And, for my profile it does not work from another computer either. Thanks for your help in advance.

    • kip1975 disse...
    • Usuário
    • Out 28 2008, 9h34
    i have the same problem vibezoom wrote.......my "recent listened tracks"are not shown/ added up since the end of september...

  • kip1975 said:
    i have the same problem vibezoom wrote.......my "recent listened tracks"are not shown/ added up since the end of september...

    kip1975, vibezoom: This is not the issue that is discussed here in this thread, please look for another thread about your problem or start a new topic if necessary. You talk about problems scrobbling, this thread here is about the tracks played counter randomly showing a wrong value.

    snoweyuk: You also have a problem with iPod scrobbling, please check the client/scrobbler support forum for any related threads.

    Thanks :)

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