KNOWN ISSUES (updated 26 June 09)

- foreverautumn disse...
- Equipe
- Jul 18 2008, 10h03
KNOWN ISSUES (updated 26 June 09)
This is a running list of issues / bugs on the site that the Last.fm team are aware of. Please don't report any of the bugs listed here, and please do also try to keep things in one thread about any specific issue or feedback you may have - thanks!

Please do also have a look at our FAQ section where many other things that are often asked about are answered. Keep an eye on Last.fm's system status here: http://status.last.fm/

Tracks Played Counter
It might happen that the play counter on your profile suddenly drops a lot of plays, although all the scrobbled tracks are still in your charts. This is a display glitch which will correct itself within 24 hours, you haven't actually lost any scrobbles!

Radio Page
~~There are known problems with the radio page in Safari 4, and Internet Explorer 6 if you're in Germany, where the radio may not be loading.~~ (In general, if you are having problems with the radio page, try our troubleshooting FAQ.)

Group Connections
New connected groups are currently not appearing on the pages of the connected artists/labels/...

Recent Activity
Deleting activities is currently not working properly.

User Search
The "Find People" search is currently not working properly and might return random results for the specified search options or no results when it should do. Related thread

Albums
Some albums released on the label Universal appear under the artist [unknown] on the site, and might get scrobbled incorrectly although your ID3 tags are all correct. Related thread

Internet Explorer 8
~~The mouse-over gear buttons and delete icons for recent tracks may be missing in IE8.~~ You may see this problem when using compatibility view.
The login and signup pages aren't displayed properly if you choose to not display non-secure items and therefore might not work properly.

Miscellaneous
The full-screen mode for videos isn't working in some browsers.
The timestamps on the site may be off by one hour. (This does not affect your scrobbles, but it's a mere display issue.)
Widgets
There are various issues with the Facebook application not working properly.
Radio and playlist player widgets have been deprecated due to the subscription radio changes.
Last.fm widgets aren't working properly on MySpace 2.0 profiles.
You might see a quick" you need a newer version of flash" message, even though you have the latest version (10) installed.
Some cover images in album quilts are blurry.
Your post grapevine and reply tracker might time out sometimes. Try refreshing the pages after a short while and they should load properly.
Some country pages are broken, e.g. the United States and Germany.

Questions about artist and track name corrections and related issues? Read here.

The issues mentioned below have been known issues since the website update in July 2008:

Contact Importer
There's no contact importer ("How can I invite my friends to Last.fm?") available at the moment, a new one is being worked on. Related thread

Recommended Reading
This feature is not available anymore, but we're working on new ways of helping you find news and reviews tailored to your taste. Related thread

Groups
~~Group recommendations are on hiatus and will return in a new incarnation.~~ These won't return for now.

Country / City Pages
These are currently missing (cities), or only available with some features (countries).
[quote][b][user]foreverautumn[/user][/b] disse: This is a running list of issues / bugs on the site that the Last.fm team are aware of. Please don't report any of the bugs listed here, and please do also try to keep things in one thread about any specific issue or feedback you may have - thanks! Please do also have a look at our [url=/help/faq][b]FAQ section[/b][/url] where many other things that are often asked about are answered. Keep an eye on [b]Last.fm's system status[/b] here: http://status.last.fm/ [b]Tracks Played Counter[/b][ulist][li]It might happen that the play counter on your profile suddenly drops a lot of plays, although all the scrobbled tracks are still in your charts. This is a display glitch which will correct itself within 24 hours, you haven't actually lost any scrobbles![/li][/ulist] [b]Radio Page[/b][ulist][li][s]There are known problems with the radio page in Safari 4, and Internet Explorer 6 if you're in Germany, where the radio may not be loading.[/s] [size=8](In general, if you are having problems with the radio page, try our [url=http://www.last.fm/help/faq?category=Listening+to+Music+on+Last.fm#347]troubleshooting FAQ[/url].)[/size][/li][/ulist] [b]Group Connections[/b][ulist][li]New connected groups are currently not appearing on the pages of the connected artists/labels/...[/li][/ulist] [b]Recent Activity[/b][ulist][li]Deleting activities is currently not working properly.[/li][/ulist] [b]User Search[/b][ulist][li]The "Find People" search is currently not working properly and might return random results for the specified search options or no results when it should do. [size=8][url=http://www.last.fm/forum/21713/_/535923]Related thread[/url][/size][/li][/ulist] [b]Albums[/b][ulist][li]Some albums released on the label Universal appear under the artist [unknown] on the site, and might get scrobbled incorrectly although your ID3 tags are all correct. [size=8][url=http://www.last.fm/forum/21713/_/537571]Related thread[/url][/size][/li][/ulist] [b]Internet Explorer 8[/b][ulist][li][s]The mouse-over gear buttons and delete icons for recent tracks may be missing in IE8.[/s] You may see this problem when using compatibility view.[/li][li]The login and signup pages aren't displayed properly if you choose to not display non-secure items and therefore might not work properly.[/li][/ulist] [b]Miscellaneous[/b][ulist][li]The full-screen mode for [b]videos[/b] isn't working in some browsers.[/li][li]The [b]timestamps[/b] on the site may be off by one hour. (This does not affect your scrobbles, but it's a mere display issue.)[/li][li][b]Widgets[/b][ulist][li]There are various issues with the Facebook application not working properly.[/li][li]Radio and playlist player widgets have been deprecated due to the subscription radio changes.[/li][li]Last.fm widgets aren't working properly on MySpace 2.0 profiles.[/li][li]You might see a quick" you need a newer version of flash" message, even though you have the latest version (10) installed.[/li][li]Some cover images in album quilts are blurry.[/li][/ulist][/li][li]Your [b]post grapevine[/b] and [b]reply tracker[/b] might time out sometimes. Try refreshing the pages after a short while and they should load properly.[/li][li]Some [b]country pages[/b] are broken, e.g. the United States and Germany.[/li][/ulist] Questions about [b]artist and track name corrections[/b] and related issues? [url=http://www.last.fm/forum/21713/_/499715]Read here.[/url] [b]The issues mentioned below have been known issues since the website update in July 2008:[/b] [b]Contact Importer[/b][ulist][li]There's no contact importer ("How can I invite my friends to Last.fm?") available at the moment, a new one is being worked on. [size=8][url=http://www.last.fm/forum/21717/_/436179]Related thread[/url][/size][/li][/ulist] [b]Recommended Reading[/b][ulist][li]This feature is not available anymore, but we're working on new ways of helping you find news and reviews tailored to your taste. [size=8][url=http://www.last.fm/forum/21717/_/435164]Related thread[/url][/size][/li][/ulist] [b]Groups[/b][ulist][li][s]Group recommendations are on hiatus and will return in a new incarnation.[/s] These won't return for now.[/li][/ulist] [b]Country / City Pages[/b][ulist][li]These are currently missing (cities), or only available with some features (countries).[/li][/ulist][quote]
Editado por schlagschnitzel em Jun 11 2009, 15h38

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