We’re Hiring
Last.fm is growing. We’re currently looking for great people to join our team.
How to Apply
To apply for any of these positions, please send an email to , with the job title as your subject. Note, no agencies will be considered.
Please include a short cover letter, with the following:
- Your Last.fm user name
- Your CV
- Your current notice period
- Your eligibility to work in the UK
- Your salary expectation
We reserve the right to be unimpressed if you can’t follow these simple instructions. Unless otherwise stated, all positions will be full time, and based at Last.fm HQ in London N1 (see how to get there).
Last.fm does not discriminate on the basis of race, religion, colour, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, or any other basis covered by local law. All matters related to employment are decided on the basis of qualifications, merit and business need.
If you would like to be considered for employment opportunities with Last.fm and need special assistance due to a disability or accommodation for a disability, please specify this in your application.
Head of Music
Last.fm Music Team Management – a key responsibility of this role is to manage the Last.fm Music Team (3 – 4 people).
• Set goals and objectives, and work with the team to allow individuals to develop and grow;
• Ensure that the Music Team continues to provide client support to artists and labels, propose and manage live events, and maintain the smooth running of the Music Manager;
• Oversee all of the team’s outgoing communications, upholding the highest standard and code of conduct; and
• Maintain a fun working environment that allows individuals to expand their knowledge of the industry as well as growing individual roles and responsibilities.
Content Acquisition & Indie Licensing
• Develop a content strategy – assess genre gaps in the existing catalogue and advise the Management Team on new content;
• Identify new content partners – Drive label acquisition strategy, with focus on large indies and aggregators and build relationships;
• Evangelise about the Last.fm service – sell the idea and value proposition to the prospective new partners in meetings in the build up to the finer deal points of the contract;
• Indie deals – work with indie labels and aggregators, explaining the benefits of being on Last.fm and signing them up on standard commercial terms / rates with support from Legal;
• Spread the Last.fm word – keep up and in with the industry and represent Last.fm at music industry events and conferences;
• Acquire content for one-off promotions – work with the Labels to acquire suitable content for one-off promotions and acquire the necessary clearances.
Account Management
• Day-to-day account management – Responsible for managing the day to day relations and operations of Last.fm’s digital content with 40+ partners (Major Labels, indie labels, collecting societies and PROs from around the world) and keep up to date with developments at Last.fm and feedback partner news to the Last.fm team.
• Ingestion – overseeing ingestion of content, release date changes, territorial permission updates and takedowns of content, resolving support issues of all kinds and liaising with the relevant tech teams;
• Reporting & Payments – accountable for internal controlling of royalty reporting to all key partners collaborating with the Royalty Reporting Team, the Data Team as well as legal & finance.
Music Manager – overseeing all aspects of Last.fm’s “go direct to artist” product (several million tracks)
• Product strategy – help devise the overall strategy with the Product Team by providing valuable insight into the particular needs of artists and labels by keeping in constant contact with them listening to their queries, suggestions and wishes;
• Growth revenues from PowerPlay – propose new initiatives / features which help artists to encourage growth in the programme, and provide incremental revenue;
• Development – source trusted partner contacts for feedback sessions; and
• Regular updates to the community – oversee all communications to artist community.
Music Marketing
• Creative – dream up exciting and scalable ways to promote our partners’ music to the right audiences, creating initiatives and cross promotions together with existing partners to increase their market share on Last.fm as well as generate PR buzz for Last.fm. Work with the advertising sales team to create music sponsorship opportunities. Regularly communicate the status of artist campaigns, new initiatives and other account activity to the labels and other teams;
• Last.fm presents promotion – promote “Live” events, Sessions in NY and Last.fm Festival
• Co-promotions – discuss and agree on co-promotion deals with partners that are mutually beneficial and have the company’s best interests in mind;
• Execute – manage all aspects of the promotions, logistical talent as well as people management skills.
• Promotions – music marketing initiatives tailored to the needs of the individual partner as further explained under the following point plus looking after the advertising allocation and managing process with partner, liaising with the internal teams like trafficking and legal; and
• Internal Relations - develop strong relationships across multiple areas within the various teams, including content/editorial, product marketing, sponsorship, operations, reporting and executive levels, both within Last.fm and with CBSi MG in New York. This role will have direct interactions with the CBS IMG content group in New York related to Sessions and Last.fm promotion opportunities as well as ensuring the branding and messaging synchronisation of the team in New York and London.
Person specification
Experience
• Previous similar experience in the Music or/and Internet industry
• Previous experience developing and implementing digital music marketing campaigns
• Experience working with labels and artists and ideally retaining already established professional relationships with them
• Experience working internally with the advertising sales and technology team
• Experience with music platforms and licensing
Personal skills
• Excellence in the following skills:
oLeadership
oNegotiation
oStrategic thinking
oCreativity
• Flexibility in communication styles
• Enthusiasm and passion for music!
Marketing Manager
Main purpose of the job
Develop and grow Last.fm’s marketing team and oversee the execution of all consumer, industry and sales marketing activities.
Key Objectives
•Develop market awareness and drive audience growth for Last.fm in core markets while balancing the requirements of a global brand
•Clarify and maintain a strong brand voice for Last.fm
•Create strong direct and social consumer marketing programs
•Create and execute subsequent GTM and sustain marketing plans
•Establish clear and measurable objectives for our campaigns
•To evaluate customer research, market conditions, competitor data and implement marketing plan alterations as needed
•Plan advertising and promotional activities
Responsibilities
•Responsible for the conceptualization and functioning of marketing programs and partnership marketing strategy
•Oversees all marketing and promotional staff and activities
•Devise and implement key messages, positioning and marketing strategy for various product launches such as beta launches, new feature sets, content franchises, music event
•Manage marketing budget against objectives and success metrics as well as the annual Last.fm marketing plan and calendar
•Work with Last.fm’s product managers to create bold and innovative go-to-market strategies and tactics
•Work with other marketing counterparts within the CBS family to leverage cross-promotions and assets
•Work closely with sales managers to ensure we have a strong message tailors to advertisers
•Manager creative execution either through an internal resource or external agencies
•Utilize online metrics and date to inform and gauge marketing activities
•Collaborate with PR to develop PR strategy and ideas
Key contacts (Who will they need to work with internally & externally to get the job done)
•Last.fm Product Team in London
•CBSiMG Marketing Team in NYC
•Last.fm/CBSiMG Sales teams in NYC and London, particularly the Sales Marketing Manager
•Last.fm’s London Public Relations support (Edelman)
Person Specification
Type of Experience
Essential
•4-7 years of experience at the marketing manager level with international consumer internet companies
•History of managing small but effective teams
•A proven ability to manage to a budget, working with 3rd party agencies and external design resources
•Hands-on experience devising and executing on social campaigns across social networks
•Direct email marketing experience
•Experience with advertising media buys (CPC and SEM in particular)
Preferred
• Familiarity with Last.fm’s core features and community
• Audience segmentation experience
• Audience development background
Qualifications
Essential
University Degree /equivalent experience
Preferred
A post-graduate degree in marketing
Skills
Essential
•Excellent communication and presentation skills – written and spoken
•Excellent brief-writing skills
•Fantastic copywriter
•Approachable; must be able to multi-task
•The ability to work in complex environment with high energy levels is also required
Personality
Essential
•Results oriented and entrepreneurial approach to marketing.
•Self-starter and creative thinker
•Strong focus and attention to detail
•Diplomatic and consensus builder
Web Developer
You will join the Web team, which is responsible for building and maintaining the web site, mobile site and web services. We are a mixture of back-end and front-end developers and collaborate closely with everyone in the company - from product, design and support, through to the infrastructure and commercial teams.
You will:
* prototype then build features, in collaboration with the design and product teams,
* hack on things and not be afraid to innovate to get the job done,
* improve existing journeys on the site, with a user focus,
* have many opportunities to be inventive, and have your ideas expanded into full features,
* learn about and solve the unique problems that come with a website that operates at such a large scale, such as performance, A/B testing, and service architecture.
You are:
* a graduate or experienced professional,
* willing to tackle the hard problems first,
* proud to work to a high standard.
Required skills:
* HTML, CSS, Javascript
* Server side web development languages, such as PHP, Ruby, Python (we work in PHP with Smarty)
* Understanding of how web technology works, end to end (for example a basic understanding of HTTP)
* Object-oriented programming - you should be comfortable with MVC
* Experience with Javascript frameworks such as JQuery or Prototype
* Experience with web frameworks such as Rails, Django, Symfony or Cake
* Experience with the Linux CLI
* Experience with SQL (e.g. PostgreSQL or MySQL)
* Version Control (Subversion / Git)
* A preference for Vim over Emacs
* A passion for music
As a bonus:
* Familiarity with Test Driven Development is a bonus
* Familiarity consuming APIs or building mash-ups
* An eye for design
UX Developer
You will join the Web team, which is responsible for building and maintaining the web site, mobile site and web services. We are a mixture of back-end and front-end developers and collaborate closely with everyone in the company - from product, design and support, through to the infrastructure and commercial teams.
You will:
* prototype and then build web features, in collaboration with the design and product teams,
* adapt and improve existing journeys on the site, to improve the user experience,
* have many opportunities to be inventive, and have your ideas expanded into full features,
* use the large set of real data that a high volume web site generates to understand how people behave and what people want to achieve,
* make brave choices, backed up with research and testing.
You are:
* a graduate or experienced professional,
* willing to tackle the hard problems first,
* proud to work to a high standard.
Required skills:
* HTML5. You’re familiar with both the semantics and the new APIs. You will have prototyped and used them to build amazing new products. You’ll know how to use these technologies across all browsers, and the caveats of IE. You can talk at great length and with great passion about the latest developments in HTML5.
* CSS3. You care about your CSS and can build a scalable CSS framework. You know how to bend modern browsers to your whim. You can animate, transition and add curves and shadows without JavaScript or images.
* JavaScript. You love JavaScript. You've worked with popular JavaScript frameworks but you don't depend on them. You have a strong understanding of JavaScript design patterns and have architected complex web apps. The interactions you build are fluid, intuitive and a pleasure to use.
* You have an eye for design. You’ve worked with grids, know about visual hierarchy and can explain what makes typesetting beautiful. You can take text and images and make them both sexy and readable. You’re aware of responsive design, the technology behind it and its ethos.
* The user is at the forefront of everything you do. You know about user centred design techniques, usability tests and UX research. You care about gathering analytics and making informed design decisions. Accessibility is important to you, and you know how to make a site accessible to everyone.
* You’ve done great work and are proud to show it off. You’re self-motivated and hungry to improve Last.fm.
* Experience with server side web development languages, such as PHP, Ruby, Python (we work in PHP with Smarty).
* Version Control (Subversion / Git)
As a bonus:
* Familiarity with user-centered research and design techniques (e.g. usability testing, personas)
* Familiarity with front-end development best practices (e.g. progressive enhancement, accessibility)
* Familiarity with web frameworks such as Rails, Django, Symfony or Cake
* Familiarity with the Linux CLI
* A passion for music
Senior Desktop and Mobile Developer
You will:
•Design, build and maintain music discovery, scrobbling and player applications.
•Lead a small team scoping, scheduling and delivering features in an agile environment.
•Have many opportunities to be inventive, and have your ideas expanded into full features.
•Collaborate with a strong team of developers, designers, and other product professionals.
You are:
•An experienced professional software developer.
•Enthusiastic about tackling hard problems.
•Expert in some combination of C++, Objective-C and Java.
•Comfortable programming “close to the metal” when necessary.
•Competent scoping project work
•Comfortable with agile development techniques.
Required skills:
•Demonstrable GUI programming experience.
•Experience with object-oriented design patterns.
•Experience with iOS and Android SDKs.
•Cross-platform GUI development with Qt SDK.
•Version Control and Automated Build Systems.
•Strong Computer Science fundamentals.
As a bonus:
•Familiar with Last.fm’s API
•Passion for music
Technology Development Operations Engineer
Last.fm is looking for a DevOps engineer to join our team. You'll be working on gluing together the numerous components (both in-house and
open-source) that keep Last.fm running.
You'll be familiar with a variety of languages, and collaborate with people across all the tech teams at Last.fm. This will involve having input into architecture and software decisions, and contributing ideas and code, both to in-house projects, and to the pieces of open source infrastructure in use at Last.fm
You will:
* Support developers, and facilitate cross team projects
* Innovate where necessary, testing new approaches
* Harbour a dislike for quick hacks, and an appreciation for reproducible systems engineering
You are:
* Enthusiastic
* Able to quickly assimilate new technologies
* Optimistic by nature, pessimistic through experience
* Battle hardened
Required skills - As many as possible
* In depth knowledge of Linux and TCP/IP
* Experience with Perl, and open source perl projects
* C skills, for hacking on Apache modules and similar
* SQL (specifically PostgreSQL and MySQL)
* Understanding of web architectures, caching, and cross-stack performance
* Experience with fast k/v stores - Redis, Kyoto Cabinet/Tycoon, etc
Digital Sales Account Manager
A fantastic opportunity has arisen for an experienced Sales Account Manager to join our expanding commercial team. This is an exciting and varied creative solution selling role working in the music entertainment space with some of the globes top brand advertisers.
You will be required to develop, nurture and manage relationships with key agencies (planning/buying, creative and digital, sponsorship and PR) as well as work with clients direct so as to achieve budgeted revenue targets from new and existing accounts.
The right person will not only be a great relationship builder with strong contacts in the media industry, but also have strong integrated solution and sponsorship selling experience and be able to bring together online, social and live/experiential components to deliver outstanding client results.
Working as a team player you’ll co-ordinate closely with the project manager and ad ops team to provide the highest levels of client service by overseeing campaigns from sign off to campaign finish.
You will be an enthusiastic and digitally savvy person who is driven, sociable, confident, and has a flair for engaging with key decision makers. At least 2-3 years online advertising experience is essential, preferably working on creative and integrated advertising solutions.
The Sales Account Manager role is a fantastic opportunity for an experienced, creative mind to make the next step in their career by moving to a globally recognisable music brand within an exciting and rapidly changing sector.
Core Responsibilities include:
•Increase ad revenue through new business.
•Work closely with the SVP of Sales and Group Head to develop sales proposals
•Account manage existing clients and agencies
•Achieving sales targets and increase share within existing account responsibilities
•To pitch creative ideas to both agencies and clients to all levels from buyers to directors
•Establish an industry-wide reputation for Last.fm creative solutions
•To monitor and report competitors’ digital advertising strategies
Key Skills and Requirements:
•Must have a minimum of 2-3 years digital advertising sales experience
•Demonstrable track record of driving revenue through the development of short, medium and long-term strategic relationships
•Demonstrable track record of structuring and managing complex negotiations to successful closure and delivery
•Possess a strong agency, business and market knowledge
•Be well-presented and be a strong team player
•Excellent written and oral communication skills, presenting and selling across, planning/buying, creative, digital and sponsorship agencies
•Good knowledge of how to leverage social media as part of digital solutions
•Proven ability of conceptually selling unreleased features and marketing programs
•Ability to prioritise and deliver timely work
•Ability to provide scalable solutions for advertisers
•Be a forward thinker, adaptable and proactive to developing market trends
•Ensure that our clients receive the highest level of sales and operational customer service
•Execute and deliver high quality answers to all RFP’s
•Be able to effectively deal with various admin responsibilities in a timely manor
Behaviours & Personality:
•The successful candidate will be an entrepreneurial team player and will be able to demonstrate how they will make an immediate impact on sales revenues
•You will know instinctively whether this role might be right for you. You will be a seasoned professional who does not like to be micro-managed and who strives for ‘Level 5 personality’. There are businesses you admire and you know why. Ultimately though you don’t want to be carried as you are driven and successful. This role will grow with you as the company grows
•You should be most proficient in presentation of ideas and proposals providing a business rationale and corroborated with solid facts
•Demonstrate best practices to peers
•You will thrive in a fast-paced, always changing market place and have the drive to exceed all expectations.
•Enthusiasm and flair for “marketing and selling”
•A can-do attitude and a goal getter – 2nd place will upset you and you will analyse what can be done differently to be first next time
•Committed, reliable, diligent with a passion for exploring the possibilities in communication
•A passion for music is beneficial...but is absolutely not critical